About Our Products
Our kids' clothing stands out for its super minimal, comfy, stylish, and durable designs, crafted with high-quality fabrics. What truly sets us apart is that each collection is carefully curated to allow for endless mix-and-match possibilities. We believe in empowering you to unleash your creativity, so you can mix and match these versatile pieces for a super transeasonal wardrobe that's perfect throughout the year, ensuring your child always looks and feels their best.
Absolutely! We're committed to sustainability. Many of our products are made from organic and eco-friendly materials.
To extend the life of our clothing, we recommend washing them in cold water, using a gentle cycle.
We accept various payment methods, including credit cards, PayPal, Afterpay and Laybuy. You can find a list of accepted payment methods during the checkout process.
To find the perfect fit, please refer to our product descriptions or sizing charts on the product pages. If you have any queries please reach out and we will happily assist.
Subscribing to our newsletter is quick and easy. You can find the newsletter subscription option on our website's homepage pop up or at the bottom of most pages. Simply enter your email address, click the "Subscribe" button, and you'll be added to our mailing list. Be the first to know about new arrivals, exclusive promotions, and exciting updates. Stay connected with us by subscribing to our newsletter today!
Our clothing collections are designed for a mix of newborns up to 7 years old. We offer a range of styles and sizes to suit various age groups within this range, ensuring we have something perfect for your child's needs.
Yes, you can! Please check our Stockists page on our website to find a list of local stores and boutiques where you can purchase our products. This will help you locate a convenient physical location near you.
If you encounter any issues with your order, please contact our customer support team with your order number and a clear description of the problem. We'll assess the issue and work with you to find a solution, which may include a replacement, exchange, refund, or other appropriate measures. Your satisfaction is our priority.
Our return and exchange policy is customer-friendly. We want you to be totally in love with your Bobby G purchases, however if for some reason it isn't quite right for you or your little love then you are welcome to exchange for a credit note within 14 days of receiving your order as long as they are in unused condition with tags attached. Please note returns received out of this period will not be accepted. Please refer to our Returns and Exchanges page for detailed information.
We typically dispatch orders every day. Our goal is to get your order on its way to you as quickly as possible, ensuring you receive your items in a timely manner. Please note that exact dispatch times may vary depending on the volume of orders especially during new launches and the shipping method you select during the checkout process. If you have any specific concerns about the dispatch time for your order, don't hesitate to reach out to our customer support team.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Yes, we are dedicated to reducing our environmental footprint. We use eco-friendly packaging, including compostable satchels, to ship your orders. These satchels are designed to break down naturally in compost, helping to minimise waste and environmental impact. We're committed to sustainability in every aspect of our business.
Yes, we offer a convenient local pick-up option for customers in our area. Please email firstname.lastname@example.org or send us a DM on instagram and we can provide a local pick up code for checkout and we'll provide you with details on where and when you can collect your order. This is a great choice for those who prefer to save on shipping costs and receive their items quickly.
Yes, we offer free shipping for orders totaling $150 or more. When your order meets or exceeds this amount, the shipping cost is automatically waived during the checkout process. It's our way of showing appreciation to our valued customers. Enjoy the convenience of free shipping when you reach the minimum purchase threshold.