Jobs
We are hiring -
Casual Shop Assistant
Job description, including routine daily duties -
- Picking and packing of stock for client orders.
- Creating postage labels for national and international orders
- Confident with ironing and making all orders extremely presentable
- Performing store opening and closing operations
- Ability to work unsupervised and complete orders within a deadline
- Participating in periodical stocktake of all goods
- Ensuring and maintaining stockroom and shopfront cleanliness
- Greeting customers who enter the shop with a friendly welcome
- Helping customers with finding products they are looking for - with the ultimate aim of encouraging them to buy and return again for future purchases
- Receiving, processing, and organizing shipments and deliveries accordingly.
- Restocking items and ensuring that the sales floor is organized whilst constantly changing the layout
- Informing customers of shop promotions
- Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
- Processing customer payments using the shop's Point of Sale (POS) system.
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
- Answering queries from customers.
- Reporting discrepancies and problems to the owner.
- Giving advice and guidance on product selection to customers.
- Create newsletters on Mailchimp with upcoming promotions, sales and new collections to inform subscribers
- Have an eye for photography, creating content for social media
- Reach out to influencers for potential collaborations
- Staying on top of emails and customer queries
- Contacting customers if we aren’t able to fulfil their orders and offer alternative items
Personal skills required for the job -
- Proven retail sales experience
- The ability to work in a fast-paced environment
- Strong organizational skills
- Effective communication skills
- Exceptional customer service skills
- Pay strong attention to detail
- Punctuality and professionalism
- Should be of a smart appearance and articulate
Must be available weekends and flexible throughout the week.
Saturday 10 - 4 pm
Sunday 11 - 3 pm
If you think you are suitable for this role please email your resume to Georgia at hello@bobbygbabywear.com